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All email addresses are @UMICH.EDU unless stated otherwise.

Susan Caya, Director of Education & Training

email: scaya

For any organization to truly be a co-op, they must provide constant education for their members, employees, and the public. Here at the ICC it is the job of Susan Caya as Director of Education and Training (DET) to over see that. She is the staff liaison to the Education Committee and the Diversity Committee and works with other committee members to provide New Member Orientation, new House Officer Training, and Board Training. She also oversees ICC publications such as The Reporter, Summer Cooperator, Alumni Cooperator, and various brochures and training manuals.


Cindy Christiansen, Director of Major Maintenance

email: cleec

As Maintenance Director, Cindy Christiansen does a little bit of everything. Her major responsibilities include handling major maintenance issues that encompass everything from the tip of the roof to the foundation and every system in between. While not researching potential new properties she is visiting all the houses that have contractors working on projects. She also pays all the maintenance bills and is the staff liaison for the Development Committee (DEVO).


Geoff Mayers, Director of Annual Maintenance

email: gmayers

As Maintenance Coordinator, Geoff helps houses stay up to city housing code and to prepare for city inspections which happen every 2.5 years.  This includes working with contractors and conducting our own inspections during non-city-inspection years.   As the staff representative to the Maintenance Committee, Geoff trains and assists maintenance managers in how to tackle maintenance projects in the ICC.  Geoff is also responsible for building and maintaining the ICC Maintenance website, managing the ICC Tool Crib, and handling various day to day tasks of ICC Maintenance. If you ever need assistance with completing projects at your house, Geoff can be reached via the Request For Assistance form (RFA), which can be found on the maintenance section of the ICC web page.


Youmna El-Ayache-Saad, Director of Financial Services

email: iccfinanceoffice (gmail)

My name is Youmna El-Ayache-Saad and I am the new Director of Finance at the ICC. I have obtained my Undergraduate Degree in Finance and MBA with an Audit specialization from Eastern Michigan University. I am bilingual; I speak, read and write the English and Arabic Languages fluently. I have been working as an accountant for over 5 years. Although, accounting is not my only expertise; my business background also includes Human Resources and IT experiences from my previous jobs. As the Director of Finance, my main responsibility is to keep the books straight, create budgets, analyze our organization's finances, pay the corporate bills, process payroll, and file all tax forms. I also train and assist our house treasurers to keep their records straight.


David Carter, a.k.a "Yes", Director of Member Services

email: icc.memberservices (gmail)

Yes comes to us with over 25 years of experience in the fields of intentional and cooperative living, education, social research, consensus-based decision making, conflict resolution, and social justice movements. Yes's duties include supervising the Member Services, Marketing, and Website staff, policy administration, conflict resolution, explanation of Standing Rules and housing assistance to current and prospective members. He trains the In-House Presidents who help keep the office appraised of the current house happenings. As Director of Member Services, Yes is also the staff liaison for the Membership, Diversity, and Recruitment Committees.


Ron Nelson, Director of Housing

email: rmnelson

Ron is the staff member to contact for any and all contract questions. This includes contract signing and contract release request for both current and prospective ICC members. He advises Membership Committee on any necessary rule updates to make the contract signing process as smooth as possible, and trains all house presidents on contract signing processes. Ron supervises the Front Desk, which is staffed by ICC members from every house. The Front Desk answers all emails and phone calls regarding housing availability, general housing inquiries, merchandise sales, and rental of the ICC truck.


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