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February 1, 2019

The ICC Housing Department has an opening for the 2019 Summer Housing Coordinator position.

The position will assist housing staff with all summer operations, including contract signing and house operations.

Resumes with cover letters will be accepted February 1, 2019 to February 14, 2019. Interviews will be conducted the following week. 

The official start date is March 11, 2019.

The full job description is below. 

Summer Housing Coordinator
Inter-Cooperative Council at the University of Michigan

General Statement

The ICC is a student owned and operated housing cooperative of which both residents and staff are members.  All employees work closely with a student Board of Directors.  The Summer Housing Coordinator is a part-time position working up to 18-20 hours per week to help lead the Housing Department with the following Spring/summer operations: spring/summer contract signing, email and telephone inquiries from current and prospective members, coordinating with all summer programs, and summer statistical work. Training will be provided.

Specific Duties

  1. First contact for members, prospective members, and the general public
  2. Respond quickly to phone calls, phone messages, walk-ins, and emails.
  3. Maintain a polite and friendly manner at all times.
  4. Provide accurate information, checking policies and standing rules as necessary.
  5. Open the Housing Department, if needed.
  6. Assist, as needed, to provide updated content and news for the ICC website. 
  • Contract for spaces in ICC houses
  • Process all spring/summer applications.
  • Issue all spring/summer contracts.
  • Follow all rules and procedures in signing contracts.
  • Compile and analyze statistics tracking applications, signing rates, payment rates, etc.
  • Coordinate with summer program groups and members
  • Process all individual summer program applications.
  • Issue all individual summer program contracts.
  • Coordinate with ICC house for summer program move-ins/move-outs.
  • Ensure ICC website is updated with current summer program information.
  • Follow all rules and procedures in signing contracts.
  • Maintain excellent filing systems
  • Ensure that all new member files are organized.
  • Ensure that all status changes are recorded in Rent Manager.
  • Audit member accounts on a regular basis to ensure accuracy.
  • Update vacancy lists on a regular basis, on paper and online.
  • Relay all changes in status to the Finance Office.
  • Handle Housing Department operations
  • Review, sign out and sign in ICC truck passes.
  • Sign out Education Center keys when Member Services staff is unavailable.
  • Assist with key duplication as needed.
  • Maintain information on house policies.
  • Sell ICC Merchandise.
  • Maintain housing area
  • Keep area neat and clean daily, including desks, floor, wastebaskets, recycling, etc.
  • Put up signs and notices that will assist walk-ins in being served promptly and well.
  • Maintain bulletin boards and staff information in a neat and attractive manner.
  • Assist Director of Housing Services and Housing Coordinator as needed
  • Be available during interim and move-in periods.
  • Assist with on-site contracting at North Campus.
  • Other tasks as assigned, needed and requested.

Other reasonably related business duties may be assigned by the Director of Housing Services. The ICC General Manager may change or revise job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

Job Requirements

  • A demonstrated commitment to the cooperative movement (required) and experience with cooperatives or in community living, especially student housing co-ops (preferred)
  • Experience in a busy, high-traffic job preferred
  • Skill and experience working with college students
  • Strong written and verbal communication skills
  • Experience providing excellent customer service
  • Demonstrated record of stellar attendance and punctuality
  • Works well under pressure, effectively balancing multiple priorities and tasks
  • Excellent Microsoft Word, Google tools, and e-mail required
  • Strong Microsoft Excel and social media skills preferred
  • Ability to quicklylearn new databases (i.e. Rent Manager)
  • Ability to accurately enter and double-check data required
  • Ability to analyze statistics and provide relevant conclusions
  • An open mind and receptiveness for personal development and growth
  • Absolute team player
  • Ability to take a breath and smile daily

Pay rate and work schedule: 

Starting Salary is $16.00/hour. Increases up to $18/hour are possible based on 2 month evaluations.

Estimated hours worked:  18-20 hours/week. Actual March and April work schedule to be determined; May-August work schedule: Monday, Wednesday, Friday 10:00 am to 4:00 pm.  Daily schedule flexibility approved on a case by case basis.

Start date: March 11, 2019.

Please submit a cover letter and resume via e-mail to dhs@umich.edu, or via mail to Ron Nelson, Dir. of Housing Services, address 337 E. William St., Ann Arbor, MI  48104.  Applications will be considered on a rolling basis.  

The ICC is an Equal Opportunity Employer

The Inter-Cooperative Council at the University of Michigan provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. The Inter-Cooperative Council at the University of Michigan complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Inter-Cooperative Council at the University of Michigan expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Inter-Cooperative Council at the University of Michigan employees to perform their expected job duties is absolutely not tolerated.